Tag: quality of service

“Like The Prodigal Son, I’ve Returned …”

I borrowed the title of this post from the song “Jump Around”, a 1992 smash hit from the musical group – House of Pain. The phrase aptly describes my porting sojourn from Glo to MTN and back to Glo. You may read up my post on my initial experience porting from Glo to MTN here. Read More

Regulator begins service quality probe of ‘Big Three’ GSM operators

The Nigerian Communications Commission (NCC) has commenced fresh service quality verification tests offered by the three biggest GSM operators in the country amid the expiration of the November 30 deadline for them to improve service quality or risk a sales ban. Director, Public Affairs, NCC, Tony Ojobo confirmed the commencement of the quality of service Read More

Poor Service Quality – Why NCC Got it Wrong

Recently, the Nigerian Communications Commission (NCC) in a public statement warned MTN, Globacom and Airtel that it would stop them from selling Subscriber Identification Module (SIM) cards by the end of this month if they fail to improve the quality of service (QoS) on their mobile networks. The telecommunications regulator who issued the operators a Read More

I Have a Dream …

The impending Mobile number portability in the Nigerian GSM sector has been welcomed with applause and expectations. This is with the assumption that the industry would become very much competitive, barring any form of cartel formation, that is, if it is not in existence already. Number portability basically means that, say, using a “0809” number Read More